"Besam provides service across Canada and I like dealing with one national rep instead of through a general service company or call center.”

Daniel Polegato
Tommy Hilfiger Canada Inc.

“Besam technicians are connected directly to data here in the service office by way of a handheld computer, so they always have the latest information about the customer and their entrances when they arrive on site. They can also add information about the service visit directly into the system and all of the data can be called up for easy reference when a customer has questions.”

Annemarie van Rijn
Service Support, Netherlands

“Smart logistical planning is critical to creating a great service experience for our customers. By being more efficient, the customer gets more convenience. And by carefully coordinating service calls geographically, we reduce the amount of time our vehicles are on the road, which is good for the environment.”

John Dorrie
Service Manager, Australia